Cookie Policy

Effective as of 14/04/2023

 

This Cookie Policy applies to all customers of PayWings Holding BV, a company registered in the Netherlands with registration number 85996424 and registered address Beemdstraat 5, 5653 MA, Eindhoven, Netherlands (“PayWings”, “paywings.com”, “we”, “us”, “our”). Please read it carefully before providing us with any information about you.

  1. Introduction 

PayWings and any of its group companies use “cookies” and other technologies when you use its websites, mobile sites, or mobile apps. This notice applies additional to any other Terms and Conditions or contract provision for the PayWings service being used.

  1. Purpose

In this policy, we explain how you can control which cookies are used and learn more about cookies and similar technologies. If you want to know more about how PayWings handles your data, you can find more information in our Privacy Policy.

  1. Websites: Granting, changing, and withdrawing consent

When using our websites, mobiles sites and mobile apps, you will be asked to acknowledge your consent before we place cookies or similar technologies on your device. You can withdraw or change this consent unless those cookies are strictly necessary to operate the site or provide the services.

We use a Cookie Banner to make sure we have your permission to collect data, and a Cookie Preference Centre to allow you to grant and change your permissions.

Granting consent is simple. When the Cookie Banner appears, click “Accept All,” or continue browsing. If you want to refuse or have more control over which cookies we use, you can do so using the Cookie Preference Centre.

To change or withdraw consent, you are offered a couple of options:

  1. Click “Cookie Settings” on the Cookie Banner. This will take you to the Cookie Preference Centre, where you can select only the cookies you want to be active.
  2. Click the link to access the Cookie Preference Centre.

When you first visit the preference centre, all cookies will be switched off, except for those which are strictly necessary. If you have already accepted cookies, the preference centre will show your choices. Selecting “Save Settings” will save your choices, or you can choose to “Allow All” cookies.

Please note: if you have deleted your cookies or use a browser or browser settings which prevent cookies remaining on your device, you will see the Cookie Banner each time you visit our sites, and the preference centre will reset. This is because we use a cookie to remember your privacy preferences. You can also set your browser to restrict cookies or to reject them entirely, but this may affect your browsing experience.

  1. Mobile apps: Granting, changing, and withdrawing consent

Our mobile app also collects data using technology similar to cookies. This helps us learn how our apps are used and how they can be improved and helps to make your data more secure.

Our mobile apps contain a preference centre which gives you control of what data we use about you. If you want to check or change these settings, simply open the app, go to your Profile, find the preference centre in your Privacy Settings, and select the data preferences which suit you.

  1. What are cookies and similar technologies, and what do they do?

Cookies and similar technologies are used to gather information from website visitors, for specific purposes.

5.1. Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website and mobile application owners to make their websites and apps work, or to work more efficiently, as well as to provide reporting information.

PayWings uses cookies to do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and improving your browsing experience. We also use them to help ensure that any ads you see on our sites and those of others are more relevant to you and your interests.

If you visit our websites, mobile sites, or use our mobile app, we will deploy cookies and similar technologies to provide an online service more suited to the device you connect from, as well as to prevent and detect fraud and to help keep you secure. When you visit our websites from any device (e.g. mobile device or PC), we collect information about your use of the site, such as information about the device or browser you use to access the site (including device type, operating system, screen resolution, etc.), the way you interact with the site, and the IP (Internet Protocol) address your device connects from.

This allows us, for example, to monitor the traffic patterns of users from one page within our websites to another, to deliver or communicate with cookies, to understand whether you have come to our websites from an online advertisement displayed on a third-party website, to improve site performance and to measure the success of our e-mail marketing campaigns.

In many instances, our online services are reliant on cookies to function properly, and so declining cookies will impair their functioning, e.g., you may not be able to initiate or complete some activities within our secure online services unless these cookies or similar technologies are installed.

Additionally, please note that we may not be able to process certain transactions if you are physically located in certain countries.

Cookies set by the website/app owner (in this case, PayWings) are called “first party cookies”.

Cookies set by parties other than the website/app owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website/app (e.g., such as advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.

Cookies and some of the similar technologies we use can also be disabled on your device settings or browser, but this may significantly impact the ability for our websites, mobile sites, or mobile apps to work on your devices.

5.2. What do the cookies do?

There are several types of cookies which are used for different purposes. In this section, we describe three distinct functions, but be aware that not all these types will be used on every website you visit, and some cookies may fit into multiple categories.

5.2.1. ‘Strictly necessary’ cookies

These cookies are necessary for the website to function correctly and cannot be switched off in our systems.

They are usually only set in response to actions made by you which amount to a request for services. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. They are activated when you visit our website and remain active for the duration of your visit.

‘Strictly necessary’ cookies store data which can be used to: remember your privacy preferences; allow you to log in or fill in forms; move around the website and use its features, such as accessing secure areas of the website; meet our legal and regulatory requirements, for example, anti-money laundering and fraud prevention; secure your account and prevent it being misused by others.

5.2.2. ‘Performance’ cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site to give you a better service.

They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not be able to use your experience of the site to monitor and improve its performance.

Performance cookies can be used to: record where visitors click on each page and track which services they look for; log error messages from web pages; help improve the websites to make information and services quicker and easier to access on both desktop and mobile browsers.

5.2.3.  ‘Functional’ cookies

These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.

For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. These cookies remember choices you make to improve your user experience.